improved
Enhanced Bridge Link Creation Experience
about 1 month ago by Kyle Cardiel
We have enhanced the Bridge Link feature to allow you to specify the user experience. You can now choose between two options:
default: Bridges the user (a customer) to a direct-to-customer experience. If no experience is specified, this will be the default.agent: Bridges the user (an agent) to the Root Agent Portal, providing an agent-specific experience.
This improvement offers greater flexibility in tailoring a user experience based on the type of user.